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SKYLINE TELEMED ONLINE SUBSCRIPTION AGREEMENT & ACCEPTABLE USE POLICY

These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and SKYLINE TELEMED LIMITED (“Skyline Telemed”, “we,” “us” or “our”), concerning your access to and use of the http://skylinetelemed.com/ website including the Online Services (the “Site”).

This agreement is effective on the date we provide you with confirmation of your Subscription or the date on which your Subscription is renewed, as applicable.

You agree that by accessing the Site, you have read, understood, and agree to be bound by all of these Terms and Conditions. If you do not agree with all of these Terms and Conditions, then you are expressly prohibited from using the Site and you must discontinue use immediately.

Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms and Conditions at any time and for any reason.

We will alert you about any changes by updating the “Last updated” date of these Terms and Conditions, and you waive any right to receive specific notice of each such change.

It is your responsibility to periodically review these Terms and Conditions to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms and Conditions by your continued use of the Site after the date such revised Terms and Conditions are posted.

The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country.

Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

The Site is intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to register for the Site.  In the case of minors or wards who are to receive care over the platform bookings and appointments should be placed by a parent or guardian. The minor should be accompanied at each visit or teleconsultation by a guardian. Any guardian registering and facilitating care of a minor or ward will be fully responsible for the safety and security of the minor as well as ensuring compliance with terms and conditions of use of the Skyline Telemed platform.

1. DEFINITIONS

Any reference in this agreement to “day” will be a calendar day.

  • “End User” means any person you permit to access Customer Data hosted in the Online Services or otherwise use the Online Services.
  • “Offer Details” means the pricing and related terms applicable to a Subscription offer, as published in the Portal.
  • “Online Services” means any of the Skyline Telemed-hosted services to which you subscribe under this agreement.
  • “Product” means any Online Service (including any Software).
  • “Software” means Skyline Telemed software we provide for installation on your device as part of your Subscription or to use with the Online Service to enable certain functionality.
  • “Subscription” means an enrollment for Online Services for a defined Term as specified on the Portal. You may purchase multiple Subscriptions, which may be administered separately.
  • “Term” means the duration of a Subscription (e.g.12 months).

2. USER REPRESENTATIONS

By using the Site, you represent and warrant that:

  • all registration information you submit will be true, accurate, current, and complete;
  • you will maintain the accuracy of such information and promptly update such registration information as necessary;
  • you have the legal capacity and you agree to comply with these Terms and Conditions;
  • you will not use the Site for any illegal or unauthorized purpose;
  • your use of the Site will not violate any applicable law or regulation.
  • If you are an individual accepting these terms on behalf of an entity, you represent that you have the legal authority to enter into this agreement on that entity’s behalf. If you specify an entity, or you use an email address provided by an entity you are affiliated with (such as an employer) in connection with a Subscription purchase or renewal, that entity will be treated as the owner of the Subscription for purposes of this agreement.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).

3. PURCHASING SERVICES

  • Subscription offers. The Portal provides Offer Details for available Products for use during a Term and to pay upfront or on a periodic basis in advance of use. Payments must be made according to the Offer Details for your Subscription.
  • Ordering. By ordering or renewing a Subscription, you agree to the Offer Details for that Subscription.
  • Renewal: During the Term of your Subscription, prices for Online Services will not be increased, as to your Subscription, from those posted in the Portal at the time your Subscription became effective or was renewed. All prices are subject to change at the beginning of any Subscription renewal. Notwithstanding the foregoing, Skyline Telemed reserves the right to make changes to the price or cost of the Online Services at any time without the consent of its customers whether they be utilizing its platform for the provision of or the purchasing of services.
  • Patient Services: Skyline Telemed will generally allow individual health service providers to determine the cost of services they provide. A recommended range for pricing may be provided to aid health service providers in setting the prices.
  • Taxes. Prices are exclusive of any taxes unless otherwise specified on the invoice as tax inclusive. You must pay any applicable general consumption tax, value added, goods and services, sales, gross receipts, or other transaction taxes, fees, charges or surcharges, or any regulatory cost recovery surcharges or similar amounts that are owed under this agreement and which we are permitted to collect from you under applicable law. You will be responsible for any applicable stamp taxes and for all other taxes that you are legally obligated to pay. If any taxes are required to be withheld on payments you make to us, you may deduct such taxes from the amount owed to us and pay them to the appropriate taxing authority; provided, however, that you promptly secure and deliver an official receipt for those withholdings and other documents we reasonably request to claim a tax credit. You must ensure that any taxes withheld are minimized to the extent possible under applicable law.

4. PROHIBITED ACTIVITIES

You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.  As a user of the Site, you agree not to:

  • systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
  • make any unauthorized use of the Site, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
  • use the Site to advertise or offer to sell goods and services.
  • circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Site and/or the Content contained therein.
  • engage in unauthorized framing of or linking to the Site.
  • trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords;
  • make improper use of our support services or submit false reports of abuse or misconduct.
  • engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
  • interfere with, disrupt, or create an undue burden on the Site or the networks or services connected to the Site.
  • attempt to impersonate another user or person or use the username of another user.
  • sell or otherwise transfer your profile.
  • use any information obtained from the Site in order to harass, abuse, or harm another person.
  • use the Site as part of any effort to compete with us.
  • decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site.
  • attempt to bypass any measures of the Site designed to prevent or restrict access to the Site, or any portion of the Site.
  • harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Site to you.
  • delete the copyright or other proprietary rights notice from any Content.
  • copy or adapt the Site’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
  • upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Site or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Site.
  • upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”).
  • except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Site, or using or launching any unauthorized script or other software.
  • disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site.
  • use the Site in a manner inconsistent with any applicable laws or regulations.

5. INTELLECTUAL PROPERTY RIGHTS

Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of Jamaica.

Except as expressly provided in these Terms and Conditions, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

You may use the Product only in accordance with this agreement. You may not reverse engineer, decompile, disassemble, or work around technical limitations in the Product, except to the extent applicable law permits it despite these limitations. You may not rent, lease, lend, resell, transfer, or host the Product, or any portion thereof, to or for third parties except as expressly permitted in this agreement.

Provided that you are eligible to use the Site, you are granted a limited license to use the Online Services and to install and use the Software included with your Subscription, as further described in this agreement and to download or print a copy of any portion of the Content to which you have properly gained access. We reserve all rights not expressly granted to you in and to the Site, the Content and the Marks.

You control access by End Users, and you are responsible for their use of the Product in accordance with this agreement.

You are solely responsible for the content of all Customer Data. You will secure and maintain all rights in Customer Data necessary for us to provide the Online Services to you without violating the rights of any third party or otherwise obligating Skyline Telemed to you or to any third party. Skyline Telemed does not and will not assume any obligations with respect to Customer Data or to your use of the Product other than as expressly set forth in this Agreement or as required by applicable law.

In agreeing to the terms and conditions herein outlined individuals that utilize the Skyline Telemed Platform to obtain services provided by health services providers affiliated with the Skyline Telemed platform agree to refrain from contacting Healthcare Professionals for telehealth services outside of the Skyline Telemed Platform.

6. USER GENERATED CONTRIBUTIONS

The Site may invite you to chat, contribute to, blog or participate in blogs, message boards, online forums, and other functionality, and may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Site, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, “Contributions”).

Contributions may be viewable by other users of the Site and through third-party websites. As such, any Contributions you transmit may be treated as non-confidential and non-proprietary. When you create or make available any Contributions, you thereby represent and warrant that:

  • the creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party.
  • you are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use and to authorize us, the Site, and other users of the Site to use your Contributions in any manner contemplated by the Site and these Terms and Conditions.
  • you have the written consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of your Contributions in any manner contemplated by the Site and these Terms and Conditions.
  • your Contributions are not false, inaccurate, or misleading.
  • your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.
  • your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable (as determined by us).
  • your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
  • your Contributions do not advocate the violent overthrow of any government or incite, encourage, or threaten physical harm against another.
  • your Contributions do not violate any applicable law, regulation, or rule.
  • your Contributions do not violate the privacy or publicity rights of any third party.
  • your Contributions do not contain any material that solicits personal information from anyone under the age of 18 or exploits people under the age of 18 in a sexual or violent manner.
  • your Contributions do not violate any federal or state law concerning child pornography, or otherwise intended to protect the health or well-being of minors;
  • your Contributions do not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical handicap.
  • your Contributions do not otherwise violate, or link to material that violates, any provision of these Terms and Conditions, or any applicable law or regulation.

Any use of the Site in violation of the foregoing violates these Terms and Conditions and may result in, among other things, termination or suspension of your rights to use the Site.

7. CONTRIBUTION LICENSE

By posting your Contributions to any part of the Site [or making Contributions accessible to the Site by linking your account from the Site to any of your social networking accounts], you automatically grant, and you represent and warrant that you have the right to grant, to us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right, and license to host, use, copy, reproduce, disclose, sell, resell, publish, broadcast, retitle, archive, store, cache, publicly perform, publicly display, reformat, translate, transmit, excerpt (in whole or in part), and distribute such Contributions (including, without limitation, your image and voice) for any purpose, commercial, advertising, or otherwise, and to prepare derivative works of, or incorporate into other works, such Contributions, and grant and authorize sublicenses of the foregoing. The use and distribution may occur in any media formats and through any media channels.

This license will apply to any form, media, or technology now known or hereafter developed, and includes our use of your name, company name, and franchise name, as applicable, and any of the trademarks, service marks, trade names, logos, and personal and commercial images you provide. You waive all moral rights in your Contributions, and you warrant that moral rights have not otherwise been asserted in your Contributions.

We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on the Site.

You are solely responsible for your Contributions to the Site and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions.

We have the right, in our sole and absolute discretion, (1) to edit, redact, or otherwise change any Contributions; (2) to re-categorize any Contributions to place them in more appropriate locations on the Site; and (3) to pre-screen or delete any Contributions at any time and for any reason, without notice. We have no obligation to monitor your Contributions.

8. SOCIAL MEDIA

As part of the functionality of the Site, you may link your account with online accounts you have with third-party service providers (each such account, a “Third-Party Account”) by either: (1) providing your Third-Party Account login information through the Site; or (2) allowing us to access your Third-Party Account, as is permitted under the applicable terms and conditions that govern your use of each Third-Party Account.

You represent and warrant that you are entitled to disclose your Third-Party Account login information to us and/or grant us access to your Third-Party Account, without breach by you of any of the terms and conditions that govern your use of the applicable Third-Party Account, and without obligating us to pay any fees or making us subject to any usage limitations imposed by the third-party service provider of the Third-Party Account.

By granting us access to any Third-Party Accounts, you understand that (1) we may access, make available, and store (if applicable) any content that you have provided to and stored in your Third-Party Account (the “Social Network Content”) so that it is available on and through the Site via your account, including without limitation any friend lists and (2) we may submit to and receive from your Third-Party Account additional information to the extent you are notified when you link your account with the Third-Party Account.

Depending on the Third-Party Accounts you choose and subject to the privacy settings that you have set in such Third-Party Accounts, personally identifiable information that you post to your Third-Party Accounts may be available on and through your account on the Site.

Please note that if a Third-Party Account or associated service becomes unavailable or our access to such Third-Party Account is terminated by the third-party service provider, then Social Network Content may no longer be available on and through the Site. You will have the ability to disable the connection between your account on the Site and your Third-Party Accounts at any time.

Please note that your relationship with the third-party service providers associated with your third-party accounts is governed solely by your agreement(s) with such third-party service providers.  We make no effort to review any social network content for any purpose, including but not limited to, for accuracy, legality, or non-infringement, and we are not responsible for any social network content.

You acknowledge and agree that we may access your email address book associated with a Third-Party Account and your contacts list stored on your mobile device or tablet computer solely for purposes of identifying and informing you of those contacts who have also registered to use the Site.

You can deactivate the connection between the Site and your Third-Party Account by contacting us using the contact information below or through your account settings (if applicable). We will attempt to delete any information stored on our servers that was obtained through such Third-Party Account, except the username and profile picture that become associated with your account.

9. SUBMISSIONS

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the Site (“Submissions”) provided by you to us are non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.

You hereby waive all moral rights to any such Submissions, and you hereby warrant that any such Submissions are original with you or that you have the right to submit such Submissions. You agree there shall be no recourse against us for any alleged or actual infringement or misappropriation of any proprietary right in your Submissions.

10. THIRD-PARTY WEBSITES AND CONTENT

The Site may contain (or you may be sent via the Site) links to other websites (“Third-Party Websites”) as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties (“Third-Party Content”).

Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Site or any Third-Party Content posted on, available through, or installed from the Site, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content.

Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Site and access the Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk, and you should be aware these Terms and Conditions no longer govern.

You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Site or relating to any applications you use or install from the Site. Any purchases you make through Third-Party Websites will be through other websites and from other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party.

You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us harmless from any harm caused by your purchase of such products or services. Additionally, you shall hold us harmless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites.

11. ADVERTISERS

We allow advertisers to display their advertisements and other information in certain areas of the Site, such as sidebar advertisements or banner advertisements. If you are an advertiser, you shall take full responsibility for any advertisements you place on the Site and any services provided on the Site or products sold through those advertisements.

Further, as an advertiser, you warrant and represent that you possess all rights and authority to place advertisements on the Site, including, but not limited to, intellectual property rights, publicity rights, and contractual rights.  We simply provide the space to place such advertisements, and we have no other relationship with advertisers.

12. SITE MANAGEMENT

We reserve the right, but not the obligation, to:

  • monitor the Site for violations of these Terms and Conditions;
  • take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms and Conditions, including without limitation, reporting such user to law enforcement authorities;
  • in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof;
  • in our sole discretion and without limitation, notice, or liability, to remove from the Site or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems;
  • otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site.

13. PRIVACY POLICY

Health service providers are required to comply with healthcare privacy and confidentiality laws and maintain safeguards to protect the security of the health information of patients. Additionally, the information provided to Health service providers during a medical consultation or therapy session is legally confidential, except for certain legal exceptions.  Skyline Telemed does not record patient health information but may record data relevant to provision of services (e.g. telephone and email). This is to facilitate services such as appointment reminders, service announcements and messages.

Patients may opt out of any future contacts from us at any time. Patients can see what data we have about them, if any, change/correct any data we have about them, have us delete any data we have about them, express any concern they have about our use of data at any time by contacting us via the email address or phone number given on our website.

14. COPYRIGHT INFRINGEMENTS

We respect the intellectual property rights of others. If you believe that any material available on or through the Site infringes upon any copyright you own or control, please immediately notify us using the contact information provided. A copy of your Notification will be sent to the person who posted or stored the material addressed in the Notification.

15. TERMINATION AND SUSPENSION

This agreement will remain in effect until the expiration, termination, or renewal of your Subscription, whichever is earliest.  You may terminate a Subscription by giving at least three (3) months’ notice; however, you must pay all amounts due and owing before the termination is effective.

We may suspend your use of the Online Services if: (i) it is reasonably needed to prevent unauthorized access to Customer Data; (ii) you fail to respond to a claim of alleged infringement within a reasonable time; (iii) you do not pay amounts due under this agreement; or (iv) you do not abide by the Acceptable Use Policy or you violate other terms of this agreement.  We will give at least 30 days’ notice before suspending for non-payment. If you do not fully address the reasons for the suspension within 60 days after we suspend, we may terminate your Subscription and delete your Customer Data without any retention period.

These Terms and Conditions shall remain in full force and effect while you use the Site. Without limiting any other provision of these terms and conditions, we reserve the right to, in our sole discretion and without notice or liability, deny access to and use of the site (including blocking certain ip addresses), to any person for any reason or for no reason, including without limitation for breach of any representation, warranty, or covenant contained in these terms and conditions or of any applicable law or regulation. We may terminate your use or participation in the site or delete [your account and] any content or information that you posted at any time, without warning, in our sole discretion.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party.

In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

16. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site. We also reserve the right to modify or discontinue all or part of the Site without notice at any time.

We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site.

We cannot guarantee the Site will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors.

We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Site at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site during any downtime or discontinuance of the Site.

 

Nothing in these Terms and Conditions will be construed to obligate us to maintain and support the Site or to supply any corrections, updates, or releases in connection therewith.

17. GOVERNING LAW

This agreement is governed by the laws of Jamaica.  Any action to enforce this agreement must be brought in Jamaica.  This choice of jurisdiction does not prevent either party from seeking injunctive relief in any appropriate jurisdiction with respect to a violation of intellectual property rights.

18. DISPUTE RESOLUTION

To expedite resolution and control the cost of any dispute, controversy, or claim related to these Terms and Conditions (each a “Dispute” and collectively, the “Disputes”) brought by either you or us (individually, a “Party” and collectively, the “Parties”), the Parties agree to first attempt to negotiate any Dispute informally for at least 15 days before initiating Mediation. Such informal negotiations commence upon written notice from one Party to the other Party. If this negotiation is not successfully settled within fifteen (15) days after the date of initiation or negotiation or within such longer period as the Parties may mutually agree, then the Parties will jointly agree, within ten (10) days after the date of expiration of the period in which the Parties should have successfully concluded their negotiations, to appoint a Mediator to assist in reaching an amicable resolution of the dispute.  If the Parties fail to agree upon the appointment of a Mediator within the period, then, within seven (7) days of expiration of this period, Skyline Telemed shall request appointment of a Mediator by the Dispute Resolution Foundation of Jamaica.  The Mediator shall have the power to impose a settlement on the Parties. 

For the purposes of this clause, a negotiation is deemed to have been initiated as of the date of receipt of notice by one party of a request from the other party to meet and negotiate the matter in dispute. For the purposes of this clause, a Mediator is deemed to have been appointed as of the date of notice of such appointment being given to both Parties.

19. CORRECTIONS

There may be information on the Site that contains typographical errors, inaccuracies, or omissions that may relate to the Site, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice.

20. DISCLAIMER

Skyline Telemed does not practice medicine or any other licensed profession, and does not interfere with or instruct the conduct, management decisions, opinions of any clinicians or healthcare provider utilizing the services.

The conduct, management decisions, opinions of any clinicians or healthcare provider utilizing the services of Skyline Telemed are entirely that of said service provider and do not reflect the opinions, actions or instructions of Skyline Telemed. These providers are independently practicing professionals.

Healthcare providers are responsible for all decisions regarding the types and categories of patients and conditions they see utilizing the platform. Skyline Telemed will not be responsible for any liability, infractions, injury or any adverse event arising from the judgement or actions exercised by a physician in such regard.

Skyline Telemed or any of its affiliates will not be liable for any injury or adverse effect that may arise secondary to action or negligence of any service provider utilizing its platform.

Skyline Telemed will not be liable for any form of misconduct by any practitioner(s) utilizing it services.

Skyline Telemed reserves the right to report for investigation and adjudication to civil, disciplinary or legal authority any allegation of or any action or behavior deemed unethical, socially inappropriate or medically negligent performed by any person utilizing its platform whether for the provision or purchasing of services.

Skyline Telemed will not be liable for any action or behavior deemed unethical, socially inappropriate or medically negligent by any person utilizing its platform whether for the provision or purchasing of services.

Skyline Telemed reserves the right to dismiss and remove from and/or deny access to its platform any individual whether said individual be a provider or purchaser of services at any time should the actions, behavior, practice or otherwise be thought to compromise or contradict the ethic and acceptability of its business.

Skyline Telemed reserves the right to dismiss and remove from and/or deny access to its platform any individual whether said individual be a provider or purchaser of services at any time without cause and without prior notice.

You agree that your use of the site and our services will be at your sole risk. To the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with the site and your use thereof, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no warranties or representations about the accuracy or completeness of the site’s content or the content of any websites linked to the site and we will assume no liability or responsibility for any (1) errors, mistakes, or inaccuracies of content and materials, (2) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the site, (3) any unauthorized access to or use of our secure servers and/or any and all personal information and/or financial information stored therein, (4) any interruption or cessation of transmission to or from the site, (5) any bugs, viruses, trojan horses, or the like which may be transmitted to or through the site by any third party, and/or (6) any errors or omissions in any content and materials or for any loss or damage of any kind incurred as a result of the use of any content posted, transmitted, or otherwise made available via the site. We do not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the site, any hyperlinked website, or any website or mobile application featured in any banner or other advertising, and we will not be a party to or in any way be responsible for monitoring any transaction between you and any third-party providers of products or services.

As with the purchase of a product or service through any medium or in any environment, you should use your best judgment and exercise caution where appropriate.

Compliance with the recommendations, instruction and prescription of any provider, clinician or caregiver affiliated with or utilizing the services provided by Skyline Telemed is totally and completely at the discretion of the patient receiving such recommendations, instruction and prescription. Skyline Telemed is by no means liable for any complications or ill effect that may arise consequent to or otherwise form compliance with such recommendations, instructions or prescriptions.

21. LIMITATIONS OF LIABILITY

In no event will we or our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the site, even if we have been advised of the possibility of such damages.

[notwithstanding anything to the contrary contained herein, our aggregate liability to you for any cause whatsoever and regardless of the form of the action, will at all times be limited to direct damages up to the amount paid under this agreement for the Online Service during the 12 months before the cause of action arose; provided, that in no event will a party’s aggregate liability for any Online Service exceed the amount paid for that Online Service during the Subscription.

22. INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) [your Contributions]; (2) use of the Site; (3) breach of these Terms and Conditions; (4) any breach of your representations and warranties set forth in these Terms and Conditions; (5) your violation of the rights of a third party, including but not limited to intellectual property rights; or (6) any overt harmful act toward any other user of the Site with whom you connected via the Site.

Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it. 

23. USER DATA

We will maintain certain data that you transmit to the Site for the purpose of managing the Site, as well as data relating to your use of the Site. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Site.

You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

24. MISCELLANEOUS

These Terms and Conditions and any policies or operating rules posted by us on the Site constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms and Conditions shall not operate as a waiver of such right or provision. If any part of this agreement is held unenforceable, the rest remains in full force and effect.

These Terms and Conditions operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control.

You may not assign this agreement either in whole or in part or transfer licenses without Skyline Telemed’s consent.

If any provision or part of a provision of these Terms and Conditions is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms and Conditions and does not affect the validity and enforceability of any remaining provisions.

There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Terms and Conditions or use of the Site. You agree that these Terms and Conditions will not be construed against us by virtue of having drafted them.

You hereby waive any and all defenses you may have based on the electronic form of these Terms and Conditions and the lack of signing by the parties hereto to execute these Terms and Conditions.

Notices must be in writing and will be treated as delivered on the date received at the address, date shown on the return receipt, email transmission date, or date on the courier or fax confirmation of delivery. Notices to Skyline Telemed must be sent to the following address: 13 Duhaney Drive kgn 20, Kingston Jamaica..  Notices to you will be sent to the address that you identify on your account as your contact for notices. Skyline Telemed may send notices and other information to you by email or other electronic form.

There are no third-party beneficiaries to this agreement.

This agreement is the entire agreement concerning its subject matter and supersedes any prior or concurrent communications.

Neither party will be liable for any failure in performance due to causes beyond that party’s reasonable control (such as fire, explosion, power blackout, earthquake, flood, severe storms, strike, embargo, labor disputes, acts of civil or military authority, war, terrorism (including cyber terrorism), acts of God, acts or omissions of Internet traffic carriers, actions or omissions of regulatory or governmental bodies (including the passage of laws or regulations or other acts of government that impact the delivery of Online Services). This Section will not, however, apply to your payment obligations under this agreement.

25. SECURITY

The Skyline Telemed platform and Ecommerce services is backed by ultrasecure web browsing technology.  The use of services provided by Skyline Telemed on public computers is strongly discouraged as is the storage of account passwords through web browsers or other software.

26. CONTACT US

In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at: 13 Duhaney Drive kgn 20, Kingston Jamaica.

Terms & Conditions

This notice discloses the terms, conditions and privacy practices for https://skylinetelemed.com/

The mission of Skyline Telemed is to provide patients and caregivers with the resources that facilitate care with the greatest convenience possible for both patients and caregiver.
Skyline Telemed does not practice medicine or any other licensed profession, and does not interfere with or instruct the conduct, management decisions, opinions of any clinicians or healthcare provider utilizing the services.

The conduct, management decisions, opinions of any clinicians or healthcare provider utilizing the services of Skyline Telemedicine are entirely that of said service provider and do not reflect the opinions, actions or instructions of Skyline Telemed. These providers are independently practicing professionals.

Healthcare providers are responsible for all decisions regarding the types and categories of patients and conditions they see utilizing the platform. Skyline Telemed will not be responsible for any liability, infractions, injury or any adverse event arising from the judgement or actions exercised by a physician in such regard.

Skyline Telemed or any of its affiliates will not be liable for any injury or adverse effect that may arise secondary to action or negligence of any service provider utilizing its platform.

Skyline Telemed will not be liable for any form of misconduct by any practitioner(s) utilizing it services.

Skyline Telemed reserves the right to report for investigation and adjudication to civil, disciplinary or legal authority any allegation of or any action or behavior deemed unethical, socially inappropriate or medically negligent performed by any person utilizing its platform whether for the provision or purchasing of services.

Skyline Telemed will not be liable for any action or behavior deemed unethical, socially inappropriate or medically negligent by any person utilizing its platform whether for the provision or purchasing of services.

Skyline Telemed reserves the right to dismiss and remove from and/or deny access to its platform any individual whether said individual be a provider or purchaser of services at any time should the actions, behavior, practice or otherwise be thought to compromise or contradict the ethic and acceptability of its business.

Skyline Telemed reserves the right to dismiss and remove from and/or deny access to its platform any individual whether said individual be a provider or purchaser of services at any time without cause and without prior notice.

Compliance with the recommendations, instruction and prescription of any provider, clinician or caregiver affiliated with or utilizing the services provided by Skyline Telemed is totally and completely at the discretion of the patient/client receiving such recommendations, instruction and prescription. Skyline Telemed is by no means liable for any complications or ill effect that may arise consequent to or otherwise form compliance with such recommendations, instructions or prescriptions.

Users of the Skyline Telemed platform must be of legal age to form a binding contract, that is, eighteen (18) years. Minors or individuals under the age of eighteen (18) years are strictly prohibited from registering on the platform.

In registering on the platform, the user is affirming that any and all account Information that is provide to us at all times, including during registration and any information uploaded to the Skyline Telemed platform is or will be true, accurate, current, and complete.

The account and the account information generated from the establishment of an account by any user is intended for the sole use of said individual and will not be transferred or shared with any other individual. This is inclusive of but not limited to account passwords and personal information. Each user of the platform is responsible for maintaining the confidentiality of his/her Account password and for all activities that occur under your Account. Skyline Telemed will not be liable for any liabilities or damages resulting from or arising out from use of its platform, use of account Information or release of account Information to a third party. Users may not use anyone else’s account at any time.

In the case of minors or wards who are to receive care over the platform bookings and appointments should be placed by a parent or guardian. The minor should be accompanied at each visit or teleconsultation by a guardian. Any guardian registering and facilitating care of a minor or ward will be fully responsible for the safety and security of the minor as well as ensuring compliance with terms and conditions of use of the Skyline Telemed platform.

Access Rights.

In agreeing to the terms and conditions herein outlined users are granted limited, non-exclusive, non-transferable right to access the Skyline Telemed platform and use the Services solely for your personal non-commercial use and only as permitted under these Terms of Use. In addition, agreement with the terms and conditions herein the user commits that he/she will not, and will not attempt to: (a) impersonate any person or entity, or otherwise misrepresent his/her affiliation with a person or entity; (b) use the Skyline Telemed platform or services to violate any local, state, national or international law; (c) reverse engineer, disassemble, decompile, or translate any software or other components of the Skyline Telemed platform or Services; (d) distribute viruses or other harmful computer code through the Platform; or (e) otherwise use the Services Skyline Telemed platform in any manner that exceeds the scope of use granted herein. In addition, the user agrees to refrain from abusive language and behavior which could be regarded as inappropriate, or conduct that is unlawful or illegal, when communicating through the Skyline Telemed Platform.

In agreeing to the terms and conditions herein outlined individuals that utilize the Skyline Telemed Platform to obtain services provided by health services providers affiliated with the Skyline Telemed platform agree to refrain from contacting Healthcare Professionals for telehealth services outside of the Skyline Telemed Platform.

Skyline Telemed is not responsible for any interactions with Healthcare Professionals that are not conducted through the Skyline Telemed platform.

Blog

Health service providers are welcomed to submit blog articles for publication via the website. This is mutually beneficial to patients/clients as well as to service providers in that patients/clients may benefit from the education provided while Health service providers may benefit from the exposure.

Opinions expressed in blog articles prepared and submitted by Health service providers are strictly those of the author and do not represent the opinions, persuasions or recommendations of Skyline Telemed.

The content included in any blog is strictly the responsibility of the author. Skyline Telemed will not be liable for any breaches, ethical or otherwise (e.g. plagiarism), any offenses, any inaccuracies or any misrepresentations that arise related to the content of any blog article.

Skyline Telemed reserves the right to edit, accept, reject/remove, reproduce, circulate and disseminate any blog articles submitted/published on its platform.

Security
The skylinetelemed platform and Ecommerce services is backed by ultrasecure web browsing technology.
The use of services provided by Skylinetelemed on public computers is strongly discouraged as is the storage of account passwords through web browsers or other software.


Affiliates and Third Parties

While Skyline Telemed may facilitate clients accessing products and services provided by other companies via its platform, this is done to honor its mission of assisting patients and caregivers with accessing resources that facilitate the delivery of care and does not in any way, unless explicitly stated, represent an endorsement of such products or services or affirmation as to quality, safety or security of any of these products. Skyline Telemed does not necessarily have the ability to influence, instruct, manage or control the actions of these companies. Skyline Telemed will not be held liable for any loss, complications, inadequacies or deficiencies that may arise consequent to engagement of any of these companies, their affiliates or subsidiaries by any person utilizing its platform.

Privacy
Health service providers are required to comply with healthcare privacy and confidentiality laws and maintain safeguards to protect the security of the health information of patients/clients. Additionally, the information provided to Health service providers during a medical consultation or therapy session is legally confidential, except for certain legal exceptions (see Privacy Policy).
Skyline Telemed does not record patient health information but may record data relevant to provision of services (e.g. telephone and email). This is to facilitate services such as appointment reminders, service announcements and messages.
Clients may opt out of any future contacts from us at any time. Clients can see what data we have about you, if any, change/correct any data we have about you, have us delete any data we have about you, express any concern you have about our use of your data at any time by contacting us via the email address or phone number given on our website:

Pricing
Skyline Telemed will generally allow individual health service providers to determine the cost of services they provide. A recommended range for pricing may be provided to aid health service providers in setting the prices for services.

Skyline Telemed reserves the right to make changes to the price or cost of any product offering at any time without the consent of its customers whether they be utilizing its platform for the provision of or the purchasing of services.

Skyline Telemed reserves the right to make changes to the price or cost of any product offering at any time without the consent of any other person, organization or corporate entity.